Episode 9: The World Changes: We Need New Models of Change, Part 2- The ATM Story
What past models of change can we learn from to adapt to our current change needs?
This is the second of a series of three special episodes talking about the models of change from the past that we can learn from to understand our current environment. In this episode, a more successful (did not require legislation) example of a societal change is discussed. As we continue to learn the impact of the spread of Covid 19, we’ll learn more about the nature of change lessons from past examples to provide models for our current circumstances.
Topics discussed in this episode:
How we can learn from a past societal change – the introduction and adoption of the ATM
What forces and factors shaped the way people overcame fears of “robotic banking”
How the approach to introducing new technology to adapt to a social need can be implemented successfully