Episode 7: Interview with Jessica Hickey

How do you experience change management as an extension of operational improvements?

In today’s episode, learn how Jessica Hickey describes her personal evolution from a focus on operational improvement to incorporating change management methodology in her work to effectuate better outcomes in her consulting work. She’ll discuss how her work and experiences with her clients inspired her book, “Stop Pushing String, Getting Decisions Made with the Five Languages of Business”. 

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Episode 8: The World Changes: We Need New Models of Change, Part 1- The Seat Belt Story

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Episode 6: Interview with Mike Birt, PhD